/* ===== RESET & VARIABLES ===== */
*, *::before, *::after {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

:root {
    --bg-white: #ffffff;
    --bg-light: #f8f9fb;
    --bg-alt: #f0f2f5;
    --bg-card: #ffffff;
    --text-dark: #1a1d23;
    --text-body: #4a4f5c;
    --text-muted: #8c92a0;
    --primary: #2563eb;
    --primary-dark: #1d4ed8;
    --primary-light: #dbeafe;
    --primary-glow: rgba(37, 99, 235, 0.15);
    --accent: #f59e0b;
    --accent-light: #fef3c7;
    --emergency: #dc2626;
    --emergency-light: #fef2f2;
    --success: #16a34a;
    --success-light: #f0fdf4;
    --border: #e5e7eb;
    --border-hover: #d1d5db;
    --radius: 12px;
    --radius-lg: 16px;
    --radius-xl: 20px;
    --shadow-sm: 0 1px 3px rgba(0,0,0,0.06);
    --shadow: 0 4px 12px rgba(0,0,0,0.08);
    --shadow-lg: 0 8px 30px rgba(0,0,0,0.12);
    --transition: 0.25s cubic-bezier(0.4, 0, 0.2, 1);
}

html {
    scroll-behavior: smooth;
    scroll-padding-top: 100px;
}

body {
    font-family: 'Inter', -apple-system, BlinkMacSystemFont, sans-serif;
    background: var(--bg-white);
    color: var(--text-body);
    line-height: 1.7;
    overflow-x: hidden;
    -webkit-font-smoothing: antialiased;
}

.container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 24px;
}

/* ===== DEMO BANNER ===== */
.demo-banner {
    background: var(--primary);
    color: #fff;
    text-align: center;
    padding: 10px 16px;
    font-size: 0.85rem;
    position: relative;
    z-index: 1001;
}

.demo-banner a {
    color: #fff;
    text-decoration: underline;
    font-weight: 600;
}

/* ===== NAVBAR ===== */
.navbar {
    position: sticky;
    top: 0;
    z-index: 1000;
    background: var(--bg-white);
    border-bottom: 1px solid var(--border);
    padding: 12px 0;
    transition: var(--transition);
}

.navbar.scrolled {
    box-shadow: var(--shadow);
}

.nav-container {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
}

.logo {
    display: flex;
    align-items: center;
    gap: 10px;
    text-decoration: none;
    color: var(--text-dark);
}

.logo-icon {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 40px;
    height: 40px;
    background: var(--primary);
    color: #fff;
    border-radius: 10px;
    font-size: 1.2rem;
}

.logo-text {
    font-size: 1.1rem;
    font-weight: 700;
}

.logo-accent {
    color: var(--primary);
}

.nav-links {
    display: flex;
    align-items: center;
    gap: 28px;
    list-style: none;
}

.nav-links a {
    color: var(--text-body);
    text-decoration: none;
    font-size: 0.9rem;
    font-weight: 500;
    transition: var(--transition);
}

.nav-links a:hover {
    color: var(--primary);
}

.emergency-btn {
    display: flex;
    align-items: center;
    gap: 6px;
    background: var(--emergency);
    color: #fff;
    padding: 8px 16px;
    border-radius: 8px;
    text-decoration: none;
    font-size: 0.85rem;
    font-weight: 700;
    transition: var(--transition);
    animation: pulse-emergency 2s infinite;
}

.emergency-btn:hover {
    background: #b91c1c;
    transform: scale(1.03);
}

@keyframes pulse-emergency {
    0%, 100% { box-shadow: 0 0 0 0 rgba(220, 38, 38, 0.4); }
    50% { box-shadow: 0 0 0 8px rgba(220, 38, 38, 0); }
}

.nav-toggle {
    display: none;
    flex-direction: column;
    gap: 5px;
    background: none;
    border: none;
    cursor: pointer;
    padding: 4px;
}

.nav-toggle span {
    width: 24px;
    height: 2px;
    background: var(--text-dark);
    transition: var(--transition);
    border-radius: 2px;
}

/* ===== BUTTONS ===== */
.btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    padding: 12px 24px;
    border-radius: 10px;
    font-size: 0.9rem;
    font-weight: 600;
    text-decoration: none;
    cursor: pointer;
    transition: var(--transition);
    border: none;
    font-family: inherit;
}

.btn-lg {
    padding: 14px 28px;
    font-size: 1rem;
}

.btn-sm {
    padding: 8px 16px;
    font-size: 0.85rem;
}

.btn-primary {
    background: var(--primary);
    color: #fff;
    box-shadow: 0 4px 14px var(--primary-glow);
}

.btn-primary:hover {
    background: var(--primary-dark);
    transform: translateY(-2px);
    box-shadow: 0 6px 20px var(--primary-glow);
}

.btn-outline {
    background: transparent;
    color: var(--text-body);
    border: 1px solid var(--border);
}

.btn-outline:hover {
    background: var(--bg-light);
    border-color: var(--border-hover);
}

.btn-emergency {
    background: var(--emergency);
    color: #fff;
}

.btn-emergency:hover {
    background: #b91c1c;
    transform: translateY(-2px);
}

.btn-nav {
    padding: 8px 20px;
    background: var(--primary);
    color: #fff !important;
    border-radius: 8px;
}

.btn-nav:hover {
    background: var(--primary-dark);
}

.btn-full {
    width: 100%;
}

/* ===== HERO ===== */
.hero {
    position: relative;
    min-height: 85vh;
    display: flex;
    align-items: center;
    padding: 80px 0;
    background: linear-gradient(135deg, #1e3a5f 0%, #2563eb 50%, #1d4ed8 100%);
    color: #fff;
    overflow: hidden;
}

.hero-overlay {
    position: absolute;
    inset: 0;
    background: url("data:image/svg+xml,%3Csvg width='60' height='60' xmlns='http://www.w3.org/2000/svg'%3E%3Cdefs%3E%3Cpattern id='grid' width='60' height='60' patternUnits='userSpaceOnUse'%3E%3Cpath d='M 60 0 L 0 0 0 60' fill='none' stroke='rgba(255,255,255,0.05)' stroke-width='1'/%3E%3C/pattern%3E%3C/defs%3E%3Crect width='100%25' height='100%25' fill='url(%23grid)'/%3E%3C/svg%3E");
    pointer-events: none;
}

.hero-content {
    position: relative;
    max-width: 720px;
}

.hero-badge {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 8px 16px;
    background: rgba(255,255,255,0.15);
    backdrop-filter: blur(8px);
    border: 1px solid rgba(255,255,255,0.2);
    border-radius: 50px;
    font-size: 0.85rem;
    font-weight: 600;
    margin-bottom: 24px;
}

.hero h1 {
    font-size: clamp(2.2rem, 5vw, 3.5rem);
    font-weight: 800;
    line-height: 1.15;
    letter-spacing: -0.02em;
    margin-bottom: 20px;
}

.text-accent {
    color: var(--accent);
}

.hero .text-accent {
    color: #fbbf24;
}

.hero-sub {
    font-size: 1.1rem;
    color: rgba(255,255,255,0.85);
    max-width: 560px;
    margin-bottom: 32px;
    line-height: 1.7;
}

.hero-actions {
    display: flex;
    gap: 16px;
    flex-wrap: wrap;
    margin-bottom: 48px;
}

.hero .btn-primary {
    background: #fff;
    color: var(--primary);
    box-shadow: 0 4px 14px rgba(0,0,0,0.15);
}

.hero .btn-primary:hover {
    background: #f0f0f0;
    box-shadow: 0 6px 20px rgba(0,0,0,0.2);
}

.hero .btn-emergency {
    background: var(--emergency);
    color: #fff;
    animation: pulse-emergency 2s infinite;
}

.hero-trust {
    display: flex;
    align-items: center;
    gap: 24px;
    flex-wrap: wrap;
}

.trust-item {
    display: flex;
    align-items: center;
    gap: 8px;
    font-size: 0.9rem;
    font-weight: 500;
    color: rgba(255,255,255,0.9);
}

.trust-divider {
    width: 1px;
    height: 20px;
    background: rgba(255,255,255,0.25);
}

/* ===== SECTIONS ===== */
.section {
    padding: 100px 0;
}

.section-alt {
    background: var(--bg-light);
}

.section-header {
    text-align: center;
    max-width: 620px;
    margin: 0 auto 64px;
}

.section-badge {
    display: inline-block;
    padding: 6px 16px;
    background: var(--primary-light);
    color: var(--primary);
    border-radius: 50px;
    font-size: 0.8rem;
    font-weight: 700;
    margin-bottom: 16px;
    text-transform: uppercase;
    letter-spacing: 0.05em;
}

.section-header h2 {
    font-size: clamp(1.8rem, 4vw, 2.6rem);
    font-weight: 800;
    color: var(--text-dark);
    letter-spacing: -0.02em;
    margin-bottom: 16px;
}

.section-header p {
    color: var(--text-muted);
    font-size: 1.05rem;
}

/* ===== SERVICES ===== */
.services-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 24px;
}

.service-card {
    background: var(--bg-card);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    padding: 32px 28px;
    transition: var(--transition);
}

.service-card:hover {
    border-color: var(--primary);
    box-shadow: var(--shadow-lg);
    transform: translateY(-4px);
}

.service-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 56px;
    height: 56px;
    background: var(--primary-light);
    color: var(--primary);
    border-radius: 14px;
    font-size: 1.6rem;
    margin-bottom: 20px;
}

.service-card h3 {
    font-size: 1.15rem;
    font-weight: 700;
    color: var(--text-dark);
    margin-bottom: 10px;
}

.service-card p {
    font-size: 0.9rem;
    margin-bottom: 16px;
    line-height: 1.6;
}

.service-list {
    list-style: none;
    padding: 0;
}

.service-list li {
    position: relative;
    padding-left: 20px;
    font-size: 0.85rem;
    color: var(--text-muted);
    margin-bottom: 6px;
}

.service-list li::before {
    content: '';
    position: absolute;
    left: 0;
    top: 9px;
    width: 6px;
    height: 6px;
    background: var(--primary);
    border-radius: 50%;
}

.service-card-emergency {
    border-color: var(--emergency);
    background: var(--emergency-light);
}

.service-card-emergency .service-icon {
    background: var(--emergency);
    color: #fff;
}

/* ===== ABOUT ===== */
.about-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 64px;
    align-items: center;
}

.about-content h2 {
    font-size: clamp(1.8rem, 4vw, 2.4rem);
    font-weight: 800;
    color: var(--text-dark);
    margin-bottom: 20px;
}

.about-content p {
    font-size: 1rem;
    margin-bottom: 16px;
}

.about-stats {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 20px;
    margin-top: 32px;
}

.stat {
    background: var(--bg-white);
    border: 1px solid var(--border);
    border-radius: var(--radius);
    padding: 20px;
    text-align: center;
}

.stat-number {
    display: block;
    font-size: 2rem;
    font-weight: 800;
    color: var(--primary);
    margin-bottom: 4px;
}

.stat-label {
    font-size: 0.8rem;
    color: var(--text-muted);
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.03em;
}

.about-image-placeholder {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 16px;
    height: 320px;
    background: var(--bg-alt);
    border: 2px dashed var(--border);
    border-radius: var(--radius-xl);
    font-size: 3rem;
    color: var(--text-muted);
}

.about-image-placeholder span {
    font-size: 0.9rem;
    font-weight: 500;
}

.about-badges {
    display: flex;
    gap: 12px;
    margin-top: 20px;
}

.badge-item {
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 10px 16px;
    background: var(--bg-white);
    border: 1px solid var(--border);
    border-radius: 50px;
    font-size: 0.8rem;
    font-weight: 600;
    color: var(--text-dark);
}

.badge-item i {
    color: var(--primary);
    font-size: 1rem;
}

/* ===== REVIEWS ===== */
.reviews-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 24px;
}

.review-card {
    background: var(--bg-card);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    padding: 32px;
    transition: var(--transition);
}

.review-card:hover {
    box-shadow: var(--shadow);
    transform: translateY(-2px);
}

.review-stars {
    color: var(--accent);
    font-size: 1.2rem;
    margin-bottom: 16px;
    letter-spacing: 2px;
}

.review-text {
    font-size: 0.95rem;
    font-style: italic;
    line-height: 1.7;
    color: var(--text-body);
    margin-bottom: 20px;
}

.review-author {
    display: flex;
    align-items: center;
    gap: 12px;
}

.review-avatar {
    width: 40px;
    height: 40px;
    background: var(--primary-light);
    color: var(--primary);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 700;
    font-size: 0.9rem;
}

.review-author strong {
    display: block;
    color: var(--text-dark);
    font-size: 0.9rem;
}

.review-author span {
    font-size: 0.8rem;
    color: var(--text-muted);
}

/* ===== BOOKING WIDGET ===== */
.booking-widget {
    max-width: 700px;
    margin: 0 auto;
    background: var(--bg-card);
    border: 1px solid var(--border);
    border-radius: var(--radius-xl);
    padding: 40px;
    box-shadow: var(--shadow);
}

.booking-step-hidden {
    display: none;
}

.booking-step-title {
    display: flex;
    align-items: center;
    gap: 12px;
    font-size: 1.2rem;
    font-weight: 700;
    color: var(--text-dark);
    margin-bottom: 24px;
}

.step-number {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 32px;
    height: 32px;
    background: var(--primary);
    color: #fff;
    border-radius: 50%;
    font-size: 0.85rem;
    font-weight: 700;
}

.booking-services {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 12px;
}

.booking-service-btn {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 8px;
    padding: 20px 12px;
    background: var(--bg-light);
    border: 2px solid var(--border);
    border-radius: var(--radius);
    cursor: pointer;
    transition: var(--transition);
    font-family: inherit;
    text-align: center;
}

.booking-service-btn:hover {
    border-color: var(--primary);
    background: var(--primary-light);
}

.booking-service-btn.selected {
    border-color: var(--primary);
    background: var(--primary-light);
    box-shadow: 0 0 0 2px var(--primary-glow);
}

.booking-service-btn i {
    font-size: 1.5rem;
    color: var(--primary);
}

.booking-service-btn span {
    font-size: 0.85rem;
    font-weight: 600;
    color: var(--text-dark);
}

.booking-service-btn small {
    font-size: 0.75rem;
    color: var(--text-muted);
}

/* ===== CALENDAR ===== */
.booking-calendar-container {
    margin-bottom: 20px;
}

.calendar-nav {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 16px;
}

.calendar-month {
    font-size: 1.1rem;
    font-weight: 700;
    color: var(--text-dark);
}

.calendar-nav-btn {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 36px;
    height: 36px;
    background: var(--bg-light);
    border: 1px solid var(--border);
    border-radius: 8px;
    cursor: pointer;
    transition: var(--transition);
    font-size: 1rem;
    color: var(--text-body);
}

.calendar-nav-btn:hover {
    background: var(--primary-light);
    border-color: var(--primary);
    color: var(--primary);
}

.calendar-grid {
    display: grid;
    grid-template-columns: repeat(7, 1fr);
    gap: 4px;
}

.calendar-header-day {
    text-align: center;
    font-size: 0.75rem;
    font-weight: 700;
    color: var(--text-muted);
    padding: 8px 0;
    text-transform: uppercase;
}

.calendar-weekend {
    color: var(--text-muted);
    opacity: 0.5;
}

.calendar-day {
    text-align: center;
    padding: 10px 4px;
    border-radius: 8px;
    font-size: 0.85rem;
    font-weight: 500;
    cursor: pointer;
    transition: var(--transition);
    border: none;
    background: none;
    font-family: inherit;
    color: var(--text-dark);
}

.calendar-day:hover:not(.calendar-day-disabled):not(.calendar-day-past) {
    background: var(--primary-light);
    color: var(--primary);
}

.calendar-day.calendar-day-selected {
    background: var(--primary);
    color: #fff;
    font-weight: 700;
}

.calendar-day.calendar-day-today {
    border: 2px solid var(--primary);
}

.calendar-day.calendar-day-disabled,
.calendar-day.calendar-day-past {
    color: var(--text-muted);
    opacity: 0.35;
    cursor: not-allowed;
}

.calendar-day.calendar-day-blocked {
    color: var(--text-muted);
    opacity: 0.35;
    cursor: not-allowed;
    text-decoration: line-through;
}

.time-slots-container {
    margin-top: 24px;
}

.time-slots-hint {
    text-align: center;
    color: var(--text-muted);
    font-size: 0.9rem;
}

.time-slots {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 8px;
}

.time-slot {
    padding: 10px;
    text-align: center;
    border: 1px solid var(--border);
    border-radius: 8px;
    cursor: pointer;
    transition: var(--transition);
    font-size: 0.85rem;
    font-weight: 500;
    background: var(--bg-light);
    font-family: inherit;
    color: var(--text-dark);
}

.time-slot:hover {
    border-color: var(--primary);
    background: var(--primary-light);
}

.time-slot.selected {
    background: var(--primary);
    color: #fff;
    border-color: var(--primary);
}

.time-slot.disabled {
    opacity: 0.35;
    cursor: not-allowed;
    text-decoration: line-through;
}

.booking-back-btn {
    margin-top: 16px;
}

/* ===== BOOKING FORM ===== */
.booking-summary {
    background: var(--primary-light);
    border: 1px solid var(--primary);
    border-radius: var(--radius);
    padding: 16px 20px;
    margin-bottom: 24px;
    font-size: 0.9rem;
    color: var(--primary-dark);
}

.booking-form .form-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 16px;
}

.booking-form .form-group {
    margin-bottom: 16px;
}

.booking-form label {
    display: block;
    font-size: 0.85rem;
    font-weight: 600;
    color: var(--text-dark);
    margin-bottom: 6px;
}

.booking-form input,
.booking-form textarea {
    width: 100%;
    padding: 12px 16px;
    background: var(--bg-light);
    border: 1px solid var(--border);
    border-radius: 10px;
    color: var(--text-dark);
    font-family: inherit;
    font-size: 0.9rem;
    transition: var(--transition);
    outline: none;
}

.booking-form input:focus,
.booking-form textarea:focus {
    border-color: var(--primary);
    box-shadow: 0 0 0 3px var(--primary-glow);
}

.form-note {
    text-align: center;
    font-size: 0.8rem;
    color: var(--text-muted);
    margin-top: 12px;
}

/* ===== BOOKING SUCCESS ===== */
.booking-success {
    text-align: center;
    padding: 40px 20px;
}

.booking-success .success-icon {
    font-size: 3.5rem;
    color: var(--success);
    margin-bottom: 16px;
}

.booking-success h3 {
    font-size: 1.5rem;
    font-weight: 800;
    color: var(--text-dark);
    margin-bottom: 12px;
}

.booking-success p {
    color: var(--text-muted);
    max-width: 400px;
    margin: 0 auto 24px;
}

.booking-confirmation {
    background: var(--success-light);
    border: 1px solid var(--success);
    border-radius: var(--radius);
    padding: 20px;
    text-align: left;
    font-size: 0.9rem;
    color: var(--text-dark);
}

/* ===== CONTACT ===== */
.contact-grid {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 20px;
    margin-bottom: 40px;
}

.contact-card {
    background: var(--bg-card);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    padding: 28px 24px;
    text-align: center;
    transition: var(--transition);
}

.contact-card:hover {
    box-shadow: var(--shadow);
    transform: translateY(-2px);
}

.contact-card i {
    font-size: 2rem;
    color: var(--primary);
    margin-bottom: 16px;
    display: block;
}

.contact-card h4 {
    font-size: 1rem;
    font-weight: 700;
    color: var(--text-dark);
    margin-bottom: 8px;
}

.contact-card p {
    font-size: 0.9rem;
}

.contact-card a {
    color: var(--primary);
    text-decoration: none;
    font-weight: 500;
}

.contact-card a:hover {
    text-decoration: underline;
}

.contact-note {
    font-size: 0.8rem !important;
    color: var(--text-muted);
    margin-top: 4px;
}

.contact-card-emergency {
    border-color: var(--emergency);
    background: var(--emergency-light);
}

.contact-card-emergency i {
    color: var(--emergency);
}

.contact-card-emergency a {
    color: var(--emergency);
}

.contact-map .map-placeholder {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 12px;
    height: 280px;
    background: var(--bg-light);
    border: 2px dashed var(--border);
    border-radius: var(--radius-xl);
    font-size: 2.5rem;
    color: var(--text-muted);
}

.map-placeholder span {
    font-size: 0.9rem;
    font-weight: 500;
}

/* ===== FOOTER ===== */
.footer {
    background: var(--text-dark);
    color: rgba(255,255,255,0.7);
    padding: 64px 0 32px;
}

.footer .logo-text {
    color: #fff;
}

.footer .logo-icon {
    background: var(--primary);
}

.footer-grid {
    display: grid;
    grid-template-columns: 2fr 1fr 1fr 1fr;
    gap: 40px;
    margin-bottom: 48px;
}

.footer-brand p {
    font-size: 0.9rem;
    margin-top: 12px;
    line-height: 1.6;
}

.footer-links h4 {
    font-size: 0.85rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    color: rgba(255,255,255,0.5);
    margin-bottom: 20px;
}

.footer-links ul {
    list-style: none;
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.footer-links a {
    color: rgba(255,255,255,0.7);
    text-decoration: none;
    font-size: 0.9rem;
    transition: var(--transition);
}

.footer-links a:hover {
    color: #fff;
}

.footer-bottom {
    text-align: center;
    padding-top: 32px;
    border-top: 1px solid rgba(255,255,255,0.1);
    font-size: 0.8rem;
}

.footer-credit {
    margin-top: 4px;
    font-size: 0.75rem;
}

.footer-credit a {
    color: var(--primary);
    text-decoration: none;
}

.footer-credit a:hover {
    text-decoration: underline;
}

/* ===== CHATBOT ===== */
.chatbot-toggle {
    position: fixed;
    bottom: 24px;
    right: 24px;
    width: 60px;
    height: 60px;
    background: var(--primary);
    color: #fff;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.6rem;
    cursor: pointer;
    z-index: 999;
    box-shadow: 0 4px 20px var(--primary-glow);
    transition: var(--transition);
}

.chatbot-toggle:hover {
    transform: scale(1.08);
    box-shadow: 0 6px 24px var(--primary-glow);
}

.chatbot-badge {
    position: absolute;
    top: -4px;
    right: -4px;
    width: 22px;
    height: 22px;
    background: var(--emergency);
    color: #fff;
    border-radius: 50%;
    font-size: 0.7rem;
    font-weight: 700;
    display: flex;
    align-items: center;
    justify-content: center;
}

.chatbot-window {
    position: fixed;
    bottom: 96px;
    right: 24px;
    width: 380px;
    max-height: 520px;
    background: var(--bg-white);
    border: 1px solid var(--border);
    border-radius: var(--radius-xl);
    box-shadow: var(--shadow-lg);
    z-index: 999;
    display: flex;
    flex-direction: column;
    overflow: hidden;
}

.chatbot-hidden {
    display: none !important;
}

.chatbot-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 16px 20px;
    background: var(--primary);
    color: #fff;
}

.chatbot-header-info {
    display: flex;
    align-items: center;
    gap: 12px;
}

.chatbot-avatar {
    width: 36px;
    height: 36px;
    background: rgba(255,255,255,0.2);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.1rem;
}

.chatbot-header-info strong {
    display: block;
    font-size: 0.9rem;
}

.chatbot-status {
    font-size: 0.75rem;
    opacity: 0.8;
}

.chatbot-close {
    background: none;
    border: none;
    color: #fff;
    cursor: pointer;
    font-size: 1.2rem;
    opacity: 0.8;
    transition: var(--transition);
    display: flex;
}

.chatbot-close:hover {
    opacity: 1;
}

.chatbot-messages {
    flex: 1;
    padding: 16px;
    overflow-y: auto;
    max-height: 300px;
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.chat-msg {
    max-width: 85%;
    padding: 10px 14px;
    border-radius: 14px;
    font-size: 0.85rem;
    line-height: 1.5;
    animation: fadeIn 0.3s ease;
}

.chat-msg-bot {
    align-self: flex-start;
    background: var(--bg-light);
    color: var(--text-body);
    border-bottom-left-radius: 4px;
}

.chat-msg-user {
    align-self: flex-end;
    background: var(--primary);
    color: #fff;
    border-bottom-right-radius: 4px;
}

@keyframes fadeIn {
    from { opacity: 0; transform: translateY(8px); }
    to { opacity: 1; transform: translateY(0); }
}

.chatbot-quick-replies {
    padding: 0 16px 8px;
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
}

.quick-reply-btn {
    padding: 6px 14px;
    background: var(--bg-light);
    border: 1px solid var(--border);
    border-radius: 50px;
    font-size: 0.78rem;
    font-weight: 500;
    cursor: pointer;
    transition: var(--transition);
    font-family: inherit;
    color: var(--primary);
}

.quick-reply-btn:hover {
    background: var(--primary-light);
    border-color: var(--primary);
}

.chatbot-input-area {
    display: flex;
    gap: 8px;
    padding: 12px 16px;
    border-top: 1px solid var(--border);
}

.chatbot-input {
    flex: 1;
    padding: 10px 14px;
    border: 1px solid var(--border);
    border-radius: 50px;
    font-size: 0.85rem;
    font-family: inherit;
    outline: none;
    color: var(--text-dark);
    transition: var(--transition);
}

.chatbot-input:focus {
    border-color: var(--primary);
}

.chatbot-send {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 38px;
    height: 38px;
    background: var(--primary);
    color: #fff;
    border: none;
    border-radius: 50%;
    cursor: pointer;
    transition: var(--transition);
    font-size: 1rem;
}

.chatbot-send:hover {
    background: var(--primary-dark);
}

/* ===== RESPONSIVE ===== */
@media (max-width: 1024px) {
    .services-grid { grid-template-columns: repeat(2, 1fr); }
    .contact-grid { grid-template-columns: repeat(2, 1fr); }
    .footer-grid { grid-template-columns: 1fr 1fr; gap: 32px; }
}

@media (max-width: 768px) {
    .nav-toggle { display: flex; }
    .nav-links {
        position: fixed;
        top: 0;
        right: -100%;
        width: 280px;
        height: 100vh;
        background: var(--bg-white);
        flex-direction: column;
        padding: 80px 32px 32px;
        gap: 20px;
        border-left: 1px solid var(--border);
        transition: var(--transition);
        box-shadow: var(--shadow-lg);
    }
    .nav-links.open { right: 0; }
    .emergency-btn span { display: none; }
    .emergency-btn { padding: 10px; border-radius: 50%; }

    .hero { min-height: auto; padding: 60px 0; }
    .hero h1 { font-size: 2rem; }
    .hero-trust { flex-direction: column; gap: 12px; }
    .trust-divider { display: none; }

    .services-grid { grid-template-columns: 1fr; max-width: 480px; margin: 0 auto; }
    .reviews-grid { grid-template-columns: 1fr; max-width: 480px; margin: 0 auto; }
    .about-grid { grid-template-columns: 1fr; gap: 40px; }
    .about-badges { flex-wrap: wrap; }
    .contact-grid { grid-template-columns: 1fr; max-width: 400px; margin: 0 auto 40px; }
    .footer-grid { grid-template-columns: 1fr; }

    .booking-services { grid-template-columns: repeat(2, 1fr); }
    .time-slots { grid-template-columns: repeat(3, 1fr); }
    .booking-form .form-row { grid-template-columns: 1fr; }

    .chatbot-window { 
        width: calc(100% - 32px);
        right: 16px;
        bottom: 88px;
        max-height: 70vh;
    }
}

@media (max-width: 480px) {
    .booking-services { grid-template-columns: 1fr; }
    .time-slots { grid-template-columns: repeat(2, 1fr); }
}